GENERAL RUBBER (THAILAND) CO., LTD.

 

 

IMPORTANT SAFETY RECALL

NHTSA Recall No.  26T008

 

This notice applies to Xcellent Roadbreaker A/T tire, size LT305/65R17 (“Recalled Tire”).

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

 

Dear Xcellent Roadbreaker A/T tire, size LT305/65R17 Customers:

 

General Rubber (Thailand) Co., Ltd. (“General Rubber”) has decided that Xcellent Roadbreaker A/T tires, size LT305/65R17 with Tire Identification Number ending in “4324” (the manufacturing production week) fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 139 (New Pneumatic Radial Tires for Light Vehicles).    

 

What is the Noncompliance?

 

Due to an isolated issue during the manufacturing process, Recalled Tire may experience separation of inner liner and cracking in the tread, which may cause decrease in tire pressure and vehicle crash without prior warning. 

 

What Tires Are Affected?

 

Brand	Tire Line	Tire Size	DOT/TIN Code	DOT Date (WWYY)
Xcellent	Roadbreaker A/T	LT305/65R17	045 KLFF9L	4324

 

No other tire sizes, production periods or product lines are affected.

 

What Should You Do?

 

If you own one or more of the Recalled Tires, you will receive a full refund for the purchase price upon presenting the purchase receipt and the Recalled Tire at the distributor location, shown below:

 

      

Xcellent Tire & Wheel, Inc.

3102 Miller Park S., Suite 100

Garland, TX 75042

(214) 299-9572

 

Alternatively, you can return the Recalled Tires at your place of purchase at one of the following authorized dealer/retailer:

 

• BB Wheels, LLC;
• Jee Wholesale Tires, LLC;
• Magness Tire Company, LLC;
• Tom Fouts Tire, LLC

 

 

Reimbursement

 

If you have already replaced a Recalled Tire, you may be eligible for reimbursement. Submit a copy of your replacement tire invoice/receipt before September 1, 2026 to the following address for reimbursement:

 

       Xcellent Tire& Wheel, Inc.

3102 Miller Park S., Suite 100

Garland, TX 75042

 

If after attempting to have your tires refunded you believe you have not been able to have your recall remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9159 or go to http://www.safercar.gov) http://www.safercar.gov.

 

We apologize for any inconvenience.  Thank you for your attention to this important matter. Your continued satisfaction is of the utmost importance to General Rubber (Thailand) Co., Ltd.

 

 

 

Sincerely,

 

 

 

General Rubber (Thailand) Co., Ltd.

 

 

 

IMPORTANT SAFETY RECALL

NHTSA Recall No.  26T008

 

 

Dear Dealers,

 

This is written to notify you that the manufacturer, General Rubber (Thailand) Co., Ltd. (“General Rubber”), has determined that Xcellent Roadbreaker A/T tires, size LT305/65R17 with Tire Identification Number ending in “4324” (the manufacturing production week) fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 139 (New Pneumatic Radial Tires for Light Vehicles)(hereinafter “Recalled Tire”) and is therefore, recalling them.   

 

What is the Noncompliance?

 

Due to an isolated issue during the manufacturing process, Recalled Tire may experience separation of inner liner and cracking in the tread, which may cause decrease in tire pressure and vehicle crash without prior warning. 

 

What Tires Are Affected?

 

Brand	Tire Line	Tire Size	DOT/TIN Code	DOT Date (WWYY)
Xcellent	Roadbreaker A/T	LT305/65R17	045 KLFF9L	4324

 

No other tire sizes, production periods or product lines are affected.

 

What Should You Do?

 

       We request that you stop sale of the Recalled Tires immediately, isolate any inventory you may have of the Recalled Tires, and notify the distributor below to pick up the inventory:

 

Xcellent Tire & Wheel, Inc.

3102 Miller Park S., Suite 100

Garland, TX 75042

(214) 299-9572

 

 

End Consumers

 

We will begin notifying end consumers that have been identified as having purchased a Recalled Tire. These end consumers will be directed to contact the dealer where they purchased their tires to return the Recalled Tire and request a full refund.

In case you are contacted, we request your assistance in verifying that the tire is included in this program and removing, replacing, and returning all identified Recalled Tires.

We request that dealers research their sales records for end consumers who may have purchased one of the Recalled Tires.

 

If end consumers are identified, call the distributor at (214) 299-9572 with the following consumer information:

• End consumer name, address, and phone number.
• Quantity of Recalled Tires sold to that end consumer.
• Tire name, size, Full DOT serial number.
• Date of tire(s) sale.

 

We will then notify these end consumers with the program information.

 

Recall Remedy

 

We will send safety recall notices to owners of the Recalled Tires, to the extent we have their contact information.  Owners will receive a full refund for the purchase price upon presenting the purchase receipt and the Recalled Tire either at the distributor, or at your shop. 

 

Accordingly, when an owner requests for a full refund for the Recalled Tires, please do the following:

 

1. Inspect the tire to verify that it is a Recalled Tire;
2. Inspect the purchase receipt to verify that it was purchased at your shop;
3. Remove the Recalled Tire;
4. Provide a full refund of the purchase price shown on the purchase receipt;
5. Contact the distributor to obtain credit for the refund and to return the Recalled Tire.

 

Previously Replaced Tires

 

In case the consumer has already replaced a tire that is included in this program and is seeking reimbursement, you may ask them to contact the distributor at (214) 299-9572 for assistance.

 

Tire Return and Disposal

 

It is a violation of Federal law for a dealer to deliver or sell a Recalled Tire covered by this safety recall notification under a sale or lease.   Therefore, please contact the distributor upon the return of a Recalled Tire and the distributor will come to your shop to pick up the Recalled Tire.

We greatly appreciate your assistance in this matter.  Thank you in advance for your cooperation.

Sincerely,

 

 

 

Xcellent Tire & Wheels, Inc.